Many organizations from enterprise to the SMB have employed the use of a Managed Service Provider (MSP) to free up critical resources, provide unbiased insight, and ensure that the entire ecosystem of an organization’s IT needs is running efficiently.  They have also proven to provide a human and technological resource that allow companies to focus on their core business.

Often MSP’s can handle a majority if not all IT operations from service desk, system monitoring, security solutions, business continuity, endpoint management, network administration, project management, vendor management, and collaboration to name just a few.   These routine functions can easily put a strain on staff, draining precious time they can utilize to focus on more critical tasks within the IT infrastructure.

Furthermore, and probably the most important reason is that a managed services provider will ensure that the proper protocols and best practices are followed and applied, that can easily save money and reduce downtime.  Most SMB’s are simply not prepared for an attack or an event that could cause loss of data.  An MSP can help make sure you are prepared.

Finally, don’t think of it as outsourcing your IT function; think of it as expanding your IT team.  It isn’t as much about technology as it is about your business.   Keep your MSP in the loop with regular meetings.   A good MSP will have dedicated time set aside for business reviews with you to keep you up to date on your environment, security and data issues. And, in turn, you keep them up to date on your business goals so you can both be walking down the same path meeting your strategic goals.

In closing, retaining an experienced, capable and reliable MSP is a practical, economical investment that can provide your business with long-term benefits.  It’s a business partnership, and the technology vendor you contract with needs to be a good fit.  You don’t need a partner to help you become an IT expert; you need a partner to help you build your business. The right MSP can do just that. We are that “right” MSP that is proudly serving the Owensboro & Tri-State region.

Learn what to look for in an MSP by downloading our free eBook.